Privacy Policy

Privacy Policy

Last updated: February 5, 2025

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from rooveco.com.

Personal Information We Collect

When you visit the website, we automatically collect certain information about your device, including:

  • Browser type

  • IP address

  • Time zone

  • Cookies installed on your device

We also collect data about:

  • Web pages or products you view

  • Websites or search terms that referred you

  • How you interact with the website

This is referred to as Device Information.

We collect Device Information using:

  • Cookies – Data files that include an anonymous unique identifier. Learn more: www.allaboutcookies.org

  • Log Files – Track actions on the site including IP, browser, ISP, referring/exit pages, and timestamps

  • Web Beacons, Tags, and Pixels – Used to understand user navigation behavior

When you make or attempt to make a purchase, we also collect:

  • Name

  • Billing and shipping address

  • Payment details (credit card, PayPal, etc.)

  • Email and phone number

This is referred to as Order Information.

Personal Information includes both Device and Order Information.

How Do We Use Your Personal Information?

We use Order Information to:

  • Fulfill orders (payment, shipping, invoicing, confirmation)

  • Communicate with you regarding orders or support

  • Screen for fraud or risk

  • Personalize marketing based on your preferences

We use Device Information to:

  • Detect fraud or security threats

  • Optimize website performance

  • Improve marketing campaign effectiveness

Sharing Your Personal Information

We share your information with third parties to help deliver our services:

  • Shopify – Our platform provider. See their Privacy Policy

  • Payment Gateways (e.g., PayPal, Stripe) – We do not store payment data

  • Shipping Partners – For delivery (e.g., name, address, contact number)

  • Google Analytics – Understand customer behavior.
    Opt-out: Google Analytics Opt-Out

For return & refund policies, please visit our Returns & Refunds Policy.

We may disclose information to comply with laws, subpoenas, or legal requests.

Behavioral Advertising

We use your information for targeted ads.
Learn more at the Network Advertising Initiative.

To opt out of targeted ads:

Do Not Track

We do not alter our data use when a "Do Not Track" signal is detected.
You can manage your privacy via browser settings or opt-out tools mentioned above.

Your Rights

For EU Residents (GDPR)

You have the right to access, update, or delete your personal information.
To exercise your rights, contact us at: support@rooveco.com

For California Residents (CCPA)

You can request access to your personal data or opt-out of data selling.
Contact us to submit your request.

Please note: Your information may be transferred to countries outside Europe (e.g., US or Canada) for business purposes.

Data Storage

We retain your order data unless and until you request deletion.
To delete your data, email us at support@rooveco.com

Data Security

We implement technical and organizational measures to protect your data including:

  • Encryption

  • Secure payment gateways

  • Regular audits

Policy Updates

We may update this policy to reflect changes in legal or operational practices.
Please review this page periodically.

Minors

Our website is not intended for individuals under 18 years old.
If we detect any personal information from minors, we will delete it immediately.

Contact Us

If you have questions or concerns about this Privacy Policy, reach out to us at:
📩 support@rooveco.com