TERMS OF SERVICE

Last updated: February 5, 2025

This website is operated by Rooveco. Throughout the site, the terms “we”, “us”, and “our” refer to Rooveco. Rooveco offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

1. GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve:

  • Transmissions over various networks.
  • Changes to conform and adapt to technical requirements of connecting networks or devices.

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission from us.

2. PRODUCT WARRANTY

  • All products come with a 3-month warranty covering manufacturing defects.

  • The warranty does not cover damages caused by misuse, neglect, or normal wear and tear.

  • To initiate a warranty claim, contact us at support@rooveco.com with proof of purchase and details of the issue.

  • Rooveco reserves the right to inspect and validate the warranty claim before offering a replacement or repair.

3. ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or up-to-date. The material on this site is provided for general information only and should not be relied upon as the sole basis for decision-making.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. It is your responsibility to monitor changes.

4. MODIFICATIONS TO THE SERVICE AND PRICES

  • Prices for our products are subject to change without notice.
  • We reserve the right to modify or discontinue the Service (or any part thereof) without notice.
  • We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

5. PRODUCTS OR SERVICES

  • Certain products or services may be available exclusively online through the website and may have limited quantities.
  • We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction.
  • We reserve the right to limit quantities of any products or services.
  • We do not warrant that the quality of any products, services, or other material purchased will meet your expectations.
  • Returns and exchanges are subject to our Returns & Refunds Policy.

6. ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. If your information changes, you must update it promptly.

For more details, please review our Returns & Refunds Policy.

7. THIRD-PARTY TOOLS AND LINKS

  • We may provide you with access to third-party tools over which we have no control.
  • We are not responsible for third-party websites linked from our site. Your use of third-party tools or links is at your own risk.

8. USER COMMENTS AND FEEDBACK

If you send comments, suggestions, or creative ideas, you agree that we may use them without restriction. We have no obligation to:

  1. Maintain any comments in confidence.
  2. Pay compensation for any comments.
  3. Respond to any comments.

We may monitor, edit, or remove content that we consider unlawful, offensive, or violating these Terms.

9. PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

10. ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be errors on our site regarding product descriptions, pricing, promotions, offers, and availability. We reserve the right to:

  • Correct errors, inaccuracies, or omissions.
  • Change or update information.
  • Cancel orders if any information is incorrect.

11. PROHIBITED USES

You are prohibited from using the site or its content for:

  • Any unlawful purpose.
  • Violating any regulations, laws, or local ordinances.
  • Infringing upon our intellectual property rights.
  • Harassing, abusing, insulting, or discriminating against others.
  • Uploading viruses or other malicious code.
  • Interfering with security features of the site.

We reserve the right to terminate your use of the Service if you violate these prohibitions.

12. DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

You expressly agree that your use of the Service is at your sole risk. We are not liable for any:

  • Direct, indirect, incidental, punitive, or consequential damages.
  • Loss of data, profits, or business due to the use of our service.

Some jurisdictions do not allow limitations on liability, so these limitations may not apply to you.

13. INDEMNIFICATION

You agree to indemnify and hold Rooveco and our affiliates harmless from any claim arising from your violation of these Terms.

14. TERMINATION

These Terms remain in effect until terminated by either you or us. If you fail to comply with any term, we may terminate this agreement without notice.

15. GOVERNING LAW

These Terms of Service and any agreements shall be governed by the laws of United Arab Emirates.

16. CHANGES TO TERMS OF SERVICE

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of our site constitutes acceptance of those changes.

17. CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at: 📩 Email: support@rooveco.com