Terms of Service | Rooveco UAE

Terms & Conditions

Last updated: February 5, 2025

Welcome to Rooveco. By using our website or placing an order, you agree to the following Terms of Service.

1. Eligibility & Account

  • You must be over the age of majority in your country.
  • Any information you provide (email, address, payment details) must be accurate and up-to-date.
  • You’re responsible for keeping your account details safe.

2. Products

  • We aim to show our products accurately, but colours may vary depending on your device.
  • Product availability, descriptions, and prices may change without notice.
  • We may limit quantities or discontinue items at any time.

3. Orders

  • Placing an order is an offer to purchase. We may accept or decline your order.
  • Orders can’t be cancelled once processed.
  • Returns and exchanges follow our Refund Policy.

4. Prices & Payments

  • Prices may change anytime.
  • Taxes and shipping fees are added at checkout.
  • You agree to provide accurate billing and payment info.
  • All card payments are securely processed. We do not store card details.

5. Shipping & Delivery

  • Delivery times are estimates only.
  • Rooveco is not responsible for delays caused by couriers or events outside our control.
  • Once the package is handed to the carrier, the risk transfers to you.

6. Intellectual Property

All logos, designs, images, text, and content belong to Rooveco.
You may not copy, reuse, or distribute any content without written permission.

7. Third-Party Tools & Links

  • We may use third-party tools (e.g., Shopify, payment gateways).
  • We’re not responsible for third-party websites you access from our site.

8. Shopify Relationship

Rooveco runs independently, but the website is hosted on Shopify.
Shopify is not responsible for your purchases, products, or transactions with Rooveco.

9. Feedback

If you send us ideas, reviews, or suggestions, you allow us to use them for improving our services without obligation or compensation.

10. Errors & Updates

We may correct site errors (pricing, availability, descriptions) at any time.
We may also update these Terms without notice.

11. Prohibited Use

You must not use our site for:

  • Illegal activities
  • Uploading harmful files
  • Misleading or abusive behaviour
  • Violating any intellectual property rights

We may suspend or terminate accounts that violate these rules.

12. Disclaimer & Liability

  • Our services are provided “as is”.
  • We do not guarantee uninterrupted or error-free service.
  • We are not liable for any damages, data loss, or financial losses resulting from your use of the website.

13. Indemnification

You agree to protect Rooveco against any claims resulting from your misuse of the site or violation of these terms.

14. Governing Law

These Terms are governed by the laws of the United Arab Emirates.

15. Contact

For any questions about these Terms:
📩 support@rooveco.com